Find answers to common questions about our products, orders, delivery, and support. If you need more help, feel free to contact us.
Do you sell brand new products?
Yes. All our tyres, auto parts, and accessories are brand new and sourced from trusted manufacturers and suppliers.
How do I place an order?
You can browse products on our shop page and place an order directly or contact us via WhatsApp or phone for assistance.
Do you offer delivery services?
Yes, we offer delivery services. Delivery timelines and charges depend on your location. Please refer to our Shipping & Delivery page for more information.
What payment methods do you accept?
We accept M-Pesa and other supported payment methods available at checkout.
Can I return a product if I’m not satisfied?
Yes. Returns are accepted under specific conditions. Please refer to our Returns & Refunds policy for full details.
Do your products come with a warranty?
Some products come with a manufacturer’s warranty. Please check the product description or our Warranty Information page.
How can I contact customer support?
You can reach us via phone, email, or through the Contact Us page. Our support team is available during working hours.
Do you offer discounts for bulk purchases?
Yes, we do. We offer special pricing and discounts for bulk purchases, especially for garages, fleet owners, resellers, and customers buying multiple items. Discount eligibility depends on the product type and quantity ordered.
To get a custom quote, please contact us via phone or email with the products and quantities you need, and our team will be happy to assist you.
Can I get help after purchase?
Absolutely. Customer satisfaction is important to us, and we’re always available to assist with product-related questions.